IP addresses belonging to VPN, VPS, cloud data storage and similar service providers are blocked automatically for security reasons. Can I unblock it?Ī: If the IP you are connecting to the site through belongs to a cloud server provider or VPN, it can not be unblocked.

Q: I was able to connect to the site no problem before but now I can’t. Q: How long is the bandwidth fee good for?Ī: No, VIDA 2014D was released in late 2014. You can also close the browser and re-open it. Try using an ‘incognito’ or private window. What do I do?Ī: Well if you are reading this somehow but your other device won’t, it’s as caching issue. Q: I paid the bandwidth fee and now I’m getting an error and the site won’t load. You can try to sign in using a private window or clear existing cookies from this site. What should I do?Ī: The most common issue preventing you from getting logged in is your browser blocking access to place or edit the cookie for. I paid the bandwidth fee but I can’t sign in to download. As you will see, at the time of the trace, there is data being lost half way between the two. To demonstrate how the internet works, I’m attaching an MTR screenshot below from the server to IBM’s DNS server. Sadly there is nothing I can do about that. Any network between the two points can cause you an issue. There are thousands of miles between some people and the server. Second, the issue isn’t going to be the server. Can you fix the issue?Ī: First, don’t use wifi unless it’s your only option. Q: I am downloading from the site and it’s disconnecting part way through. Q: How do I search on the old SwedeSpeed support forum thread and not the whole site?Ī: When you start typing in the search box, click on this discussion… This helps prevent fictitious and spam accounts. Q: How do I create an account on to download a direct installer or virtual machine?Ī: Accounts are automatically created when you checkout. Q: Do I have to pay the bandwidth fee to download large downloads from ?Ī: Yes, this helps cover the cost of keeping the servers running, and the enormous bandwidth requirements. Try searching for error code you received or a keyword.

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